I think I'm a pretty bright person and in some cases a rather patient one. But my patience with the Kroger / Shell deal to save on gas has run out. I visited my fourth Shell station today since the promotion began promising up to $1 off per gallon. The problem is that the machines at any Shell station can't read my Kroger card.
I've tried removing it quickly, slowly, both directions. I've tried typing in my alternate ID. Usually the clerk can work some magic inside, but even that didn't work today. Having gone out of my way (somewhat) to fill up at a station selling more expensive gas than down the street, I got no discounts whatsoever! I was steaming! It's not so much the fact that I had to pay more; it's the lure of a deal and then no follow through on the promise. I hate broken promises. If you can't deliver, then don't advertise you can.
The only time it has worked without problems is when I filled up at a Kroger gas station. Yes, it will take off more than $.10 per gallon--whatever you have earned since your last fill-up. So until Shell works out the kinks--if they ever do--I'm boycotting them and going to other gas stations.
Have you had problems getting your Kroger / Shell discounts? Have you found a solution?
